Shipping policy

Shipping Policy

Thank you for shopping with Outlaw.

Order Processing

Orders are processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

During product launches, holidays, or high-demand periods, processing times may be longer.

Shipping Times

Estimated delivery times:

Domestic: 2–7 business days
International: 7–21 business days

Delivery times are estimates and may vary depending on the destination, customs processing, weather, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (where available).

Customs & Import Duties

International customers are responsible for any customs duties, import taxes, or fees required by their country. These charges are not included in the purchase price or shipping cost.

Incorrect Address

Customers are responsible for providing an accurate shipping address. Orders returned due to an incorrect or incomplete address may require additional shipping fees for reshipment.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at [Your Support Email]. We will work with the shipping carrier to investigate the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the packaging and damaged item so we can assist you.